Shipping and Return Policy

Apex Pharmacy, Homecare and Nutritional Center will ship all orders by either UPS Ground or USPS First Class Mail. Standard delivery time is 1-5 days depending on your location (all orders ship from our store in Hamden, CT). For faster delivery please select UPS guaranteed Overnight, Two Day, or Three Day service at check out. Please note: Overnight, 2nd and 3rd day shipping does NOT include weekend days or holidays. For example items shipped 'P-1 Overnight' on a Friday will arrive on Monday. MOST orders will ship the same day if placed before 2:00 PM EST (not counting week-ends/holidays). If your order will be delayed we will notify you by email and/or a phone call.

    • Your orders are trackable and insured.
    • Most of our shipments in the Northeast region are delivered in just one day.

Shipping and Return Policy

Shipping Information

Apex Pharmacy, Homecare and Nutritional Center will ship all orders by either UPS Ground or USPS First Class Mail. Standard delivery time is 1-5 days depending on your location (all orders ship from our store in Hamden, CT). For faster delivery please select UPS guaranteed Overnight, Two Day, or Three Day service at check out.

Please note: Overnight, 2nd and 3rd day shipping does NOT include weekend days or holidays. For example items shipped 'P-1 Overnight' on a Friday will arrive on Monday.

MOST orders will ship the same day if placed before 2:00 PM EST (not counting week-ends/holidays). If your order will be delayed we will notify you by email and/or a phone call.

  • Your orders are trackable and insured.
  • Most of our shipments in the Northeast region are delivered in just one day.
  • Your shipping charge is automatically calculated at checkout based on weight, distance, and extra services, if requested.

Apex Pharmacy ships by FedEx and US Post Office Priority mail. Please provide a street address (not a P.O. box) for shipping when you place your order.

All items that are marked as HEAT SENSITIVE are kept cold in our store, and are shipped carefully wrapped. (Keep in mind that ice packs will thaw during shipping, especially in warmer weather)

We strongly reccomend expedited shipping (overnight or 2nd day) during hot weather, or if you live far from our shipping location (Hamden, CT 06514)

Please specify overnight, Saturday delivery or other special shipping options at check out.

All free and $5.99 shipping offers are for domestic ground shipping only.

TheApexStore.com website accepts US domestic orders only.